Decorator Art Prints - Shipping Info

Shipping Costs

All prints and frames are shipped directly to you from our professional workshop in Sydney.

We can ship to anywhere in Australia for a $12 flat rate per order for NSW, VIC, QLD, SA, ACT.

FREE SHIPPING is offered for orders totally over $100, excluding WA, NT and TAS. Shipping to WA, NT and TAS at $19 flat rate per order.

Note that there may be restrictions to our Free Shipping policy for larger sized framed prints being delivered to remote and regional locations.

Production Times

All prints and frames are made-to-order in our workshop in Sydney.

Our standard production times are as follows:

  • Framed Prints - 1-2 weeks. 
  • Unframed Prints - 2-3 days.

Our production workshop operates from Monday to Friday, normal business hours. We do not operate on public holidays or long weekends, which may impact our standard production times during these periods.

During peak or sale periods such as Black Friday, Christmas and Boxing Day, our standard production time may be extended by an additional 1-2 weeks due to higher order volumes.

Shipping Times

Local orders around Sydney and surrounding areas can take approx. 1-3 business days for shipping. More distant states and locations such as WA, NT, TAS & SA may take up to 10-14 business days for shipping.

Please note that shipping times are an estimate only and can be subject to delays during peak periods, which are outside our control.

Please allow additional shipping time during peak seasonal periods such as Christmas. Unfortunately, we're unable to offer guaranteed delivery before Christmas for framed prints ordered after December 3rd. 

Once your order has been dispatched you will receive an email from us confirming you order has been shipped. We will also provide you with a tracking number to follow your delivery. We recommend that you review this regularly for updates.

Although we work hard to meet delivery estimates, there may be times when an order may be delayed, due to production reasons or quality control. If your order is taking longer than expected, we ask that you please allow a few more days before contacting us.

Express Post

Due to excessive costs, Express Post for larger items such as framed prints is unfortunately not available as a shipping option.

New Zealand Orders

We can only ship unframed prints for New Zealand. We’re unable to ship framed prints internationally. $AUD39 Flat rate shipping per order.

International Orders

We can handle international orders for unframed prints only, with a minimum order value of $AU50. We’re unable to ship framed prints internationally. Please contact us with your order directly and we can calculate an international shipping cost for you.