Shipping Info - Profile Australia

Shipping Rates

We ship Australia-wide from our Sydney warehouse and framing workshop.

Flat Rate $14.95 – for NSW, VIC, QLD, SA, ACT
Free Shipping – on orders over $150 (excludes WA, NT & TAS)
Flat Rate $29.95 – for WA, NT and TAS

Note: Large framed prints to remote areas may fall outside our free shipping policy.

Production Times (Standard)

Most products (e.g. photo albums, frames, body care) dispatch within 1–3 business days
Made-to-order picture frames: allow 1–2 weeks for production

For art prints, see Decorator Art Prints Shipping Info.

Production Times (Peak Season)

For Christmas and New Year updates, see our Holiday Shipping Info page.

Estimated Delivery Times

Sydney Metro & surrounds: 1–3 business days
Regional & interstate (WA, NT, TAS, SA): up to 7–14 business days

Shipping times are estimates only and may be extended during peak periods.

Tracking & Notifications

Once dispatched, you'll receive a confirmation email with tracking details. Please check this regularly for delivery updates.

Occasionally, production or quality checks may cause delays. If your order is delayed, we appreciate your patience and recommend allowing a few extra days before contacting us.

Profile Australia is not liable for delays beyond our reasonable control.

Express Shipping

Express Post is currently unavailable due to high carrier costs.

International Orders

We do not ship outside of Australia at this time, including New Zealand.